A few days ago I was meeting with one of my coaching clients, a nurse manager at a mid-size hospital. We were joined by a nursing student who was shadowing my client for a business class. My client mentioned a thought provoking question her student had asked:
“What’s your span of control?” My client’s even more thought-provoking answer made me pause.
“I thought about it,” she said with a chuckle, remembering her conversation, “And I said…Nothing! Nothing is really in my control!” She relies on her employees, her boss, physicians, the budget, the executives, the larger healthcare system. She recognized that she didn’t work in a vacuum. I thought that was a very poignant and self-aware answer to a seemingly innocuous question.
“Isn’t that refreshing?” I said with a smile. “You’re only in control of your emotions, your reactions and actions, your thoughts.”
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